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Account Associate - State Farm Agent Team Member

Full Time in Rockford - IL

Responsive recruiter
Benefits
  • Simple IRA
  • Licensing paid by agency
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY
I opened my agency in 2009 and currently lead a team of six. I’ve spent my career with State Farm, giving me extensive experience in the industry and a strong understanding of what it takes to serve customers and build a successful team. Outside of work, I’m married with two daughters and three grandchildren. Family time is incredibly important to me, and I also love going to concerts and spending time out on the boat.

Our agency offers a Simple IRA retirement plan, licensing costs paid up front, and a strong commitment to work-life balance. We’re also very invested in coaching and development, providing team members with plenty of support as they learn, strengthen their skills, and work toward their goals.

Our office is supportive, positive, and friendly-competitive. We want people to push themselves and achieve great results while still encouraging and helping one another along the way. I’m looking for someone who is a strong problem-solver, friendly, coachable, and genuinely curious about people. If you enjoy building relationships, learning and improving, and being part of a team that supports you while challenging you to grow, we’d love to meet you.

ROLE DESCRIPTION
As an Account Associate for Julie Weaver - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $75,000.00 per year




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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none

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